Effective Date: July 6, 2026
Privacy Policy for Watamu Pest Control
At Watamu Pest Control, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our pest control services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and non-personal information, including:
Personal Information
Full name
Telephone number
Email address
Physical address
Property location
Billing information
Service history
Communication preferences
Information Collected Automatically
When you visit our website, we may automatically collect information such as:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Date and time of your visit
Referring website
This information helps us improve our website and customer experience.
How We Use Your Information
We use your information to:
Schedule pest control appointments
Respond to enquiries
Provide quotations
Deliver our services
Process payments
Communicate appointment confirmations
Send service reminders
Improve customer support
Improve our website and services
Maintain internal business records
Comply with legal obligations
Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
Remember your preferences
Improve website performance
Understand visitor behaviour
Analyse website traffic
Enhance security
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Information Sharing
We value your privacy and do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
Employees providing our services
Trusted service providers working on our behalf
Payment processing providers
Government or regulatory authorities where required by law
Legal advisers when necessary
All third parties are expected to handle your information responsibly and securely.
Data Security
We take reasonable administrative, technical, and organisational measures to safeguard your personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Retention of Information
We retain personal information only for as long as necessary to:
Deliver our services
Maintain business records
Meet legal and regulatory obligations
Resolve disputes
Enforce our agreements
When information is no longer required, it is securely deleted or anonymised where appropriate.
Your Rights
Subject to applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where legally permitted
Object to certain processing activities
Withdraw consent where processing is based on consent
Request a copy of the personal information you have provided to us
We will respond to reasonable requests within an appropriate timeframe.
Marketing Communications
We may occasionally send service updates, promotional offers, or company news.
You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions included in our communications.
Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Watamu Pest Control
Phone: +254 717 819 204
Email: service@rafikipestcontrol.com
We are committed to protecting your privacy while providing professional, reliable, and trusted pest control services throughout Watamu and the surrounding areas.